All articles

Reward Chips Loyalty Program

Understand how to easily earn and apply rewards when you purchase Farm to Pet healthy pet treats.

Does Farm to Pet have a brand loyalty program?

Yes! Our Rewards Chips brand loyalty program allows our loyal customers to earn “chips” for making purchases, signing up for emails and texts, leaving product reviews, and other activities. The Reward Chips can then be redeemed for discounts on futur

How do I join the Reward Chips loyalty program?

When you make a purchase, sign up for emails or texts, or complete any reward-earning activity listed under Fetch Delicious Rewards, you are automatically enrolled in our Reward Chips loyalty program and start earning chips right away!

How can I earn Reward Chips points?

Earning Rewards Chips points is easy! For example, following us on social media, subscribing to our emails and texts, reviewing our products, and of course, buying Farm to Pet healthy pet treats are just some of the activities that will reward you wi

How many Reward Chips points do I earn for Farm to Pet purchases?

Our Rewards Program is designed so that the more healthy pet products you purchase, the faster you earn points!. When you join our loyalty program, you begin at the “Pup” level, earning 1 chip per $1 spent at our website. Once you’ve reached 2500 Rew

Where can I see my Reward Chips balance?

You can view your Rewards Chips points balance at the top of your account page anytime. To see how your points were earned, you can select “View Rewards” button next to your points total. You can also navigate directly to the program page to view you

What if an activity isn’t listed in my earning history?

Not to worry! We are here to help. Just contact us with the details of your request and we will reply promptly, usually within 1-3 business days.

How do I redeem my Reward Chips for rewards?

Once you have earned at least 1000 Rewards Chips points, you can redeem them for discounts applicable toward future purchases. Specifically:. 1000 Rewards Chips = $10 off coupon. 2250 Rewards Chips = $25 off coupon. 4000 Rewards Chips = $50 off coupo

How do I apply my reward discounts toward purchases?

Once you have redeemed your Reward Chips for a coupon, simply enter the coupon code during checkout in the field marked “Discount code.”. Please note that codes are single use and cannot be combined or applied to multiple purchases. Any discount that

Do Reward Chips points expire?

Yes, Reward Chips will expire after one year if there isn't any activity in your account, at which time your point balance is reset to zero.

What happens to my Reward Chips balance if I return a purchase?

If you return a purchase, the Reward Chips points you earned for that purchase will be deducted from your points balance.

I forgot to use my Reward Chips at checkout. Can I apply them retroactively?

No, unfortunately Reward Chips cannot be redeemed after a purchase has already been made. But you can use them toward another purchase in the future!

Once I’ve redeemed my points for rewards, do the rewards coupon codes expire?

After you redeem your Reward Chips for rewards coupons, the coupon codes will remain active in your account until they are applied to a purchase.