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Subscriptions

Find out how easy it is to save on healthy pet treats and manage subscriptions with our Subscribe and Save program.

I order products from Farm to Pet often. What are the benefits of creating a subscription?

Our Subscribe and Save program is great if you order healthy pet treats regularly! Just choose the products you’d like to have delivered and how often you’d like to receive them, and they will arrive at your door as scheduled - at 15% off regular pri

How do I order a product on a subscription?

If the product you are viewing is available as a subscription, you will see “Subscribe and Save 15%” as a choice when adding it to your cart. Select the Subscribe and Save button, choose the delivery frequency you prefer, add to cart, and check out a

What products are available on your Subscribe and Save program?

Most Farm to Pet healthy pet treats, organic dog chews, and pet food toppers are available on a subscription. Visit the Subscribe and Save page for a full list and more details about the program.

How do I change delivery frequency, skip a delivery, pause, or cancel my subscription?

Our Subscribe and Save program makes it easy! You can do all of these things by logging into your Subscription Portal. Within your portal, you will see various options such as "Reschedule," "Skip," and "Manage this subscription."

I received an email stating that my credit card expired. How can I update or change my payment method or details?

Just log into your subscription portal to update your payment information, as well as any other details you’d like!

Can I add individual products for one time shipment to my subscription order?

Yes, you have full control of your subscription orders! Visit your Subscription Portal to manage them. You can add other products to ship with your scheduled subscription order any time until your subscription order has been processed, specifically o

How do I find my subscription details on your website?

To view and manage your subscription details from our website, visit your account then select the "Subscriptions" tab from the top. All email communications regarding your subscription (for example, you will receive an email when you have an upcoming

How will I know when my subscription order will ship?

You can select and update timing and delivery frequency for all subscription items in your subscription portal. You will also receive a pre-shipment notification via email or SMS 3 days prior to shipping that includes helpful links to make any desire

I need my subscription product sooner than I thought. Can I expedite it?

Subscription orders are shipped by standard ground shipping only and are not eligible for 2-day expedited shipping. However, you can change the desired delivery date on your subscription order anytime until the day before it is scheduled to ship by l