What should I do if my order says shipped but it hasn’t moved?Updated 10 days ago

It is common for packages to stay stationary for a brief period during the shipping process. We suggest waiting 24-48 hours and tracking the package again. 

If it still hasn’t moved after 48 hours, we are happy to help track down your shipped order. Please provide your name, order number and email address here, and we will reply with an update within one business day.