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Returns & Refunds

Need to make a return? We stand behind our 100% satisfaction guarantee.

My order arrived damaged. Can I get a replacement?

Yes, we are happy to replace any damaged product(s). Please provide your name, order number, email address and any photos you may have using this form. We will reply with an update as soon as possible, usually within one business day. While chips can

I have an issue with my Amazon order for Farm to Pet. Can you help?

Absolutely. Please send us your name, shipping address, Amazon order number, any products that need to be replaced, and any other details and photos using this form, and we will be in touch with status, usually within one business day.

Can I get a refund on my order?

Farm to Pet proudly offers a 100% satisfaction guarantee on all of our products. To request a refund or return, please select the order in your order history, select the item(s) you’d like to return, include your name, email address, phone number, or

What if I want to return or exchange an item?

For returns and exchanges, please complete this form including your name, email, order number, reason for the return and any other details you’d like to share. Once your request has been reviewed, we will reply and provide a return shipping label via